Shipping & Returns

ORDERS

Orders placed will ship between 7-10 days, Excluding Holidays and Weekends. Please email theboutiqueatwellsflorist@yahoo.com or Call 979-548-2247 if you would like to Expedite your order. Holidays and peak sales time may alter your shipment time-frame.

Please note: if you have special requests or are in a hurry, calling never hurts. We can be reached at 979-548-2247. 9:00 am - 5:00 pm CT, Monday through Saturday.

We hope that you love your items but understand that sometimes items just need to be exchanged. We want our customers to be completely satisfied with their purchase.  Here's the low-down on our exchange and return policy.

• Store credits will be issued on all returns after the item is back in our possession.
• All returns must be postmarked within 10 days of receiving order
• All products must be in its original condition and package
• All products may not be used or damaged
• All merchandise tags should remain attached

DAMAGED ITEMS

If you received a damaged product please notify us immediately for assistance and instructions. 

INSTRUCTIONS FOR RETURNS/EXCHANGES

We recommend that you insure your package and ship via a traceable method. We are NOT responsible for lost packages.